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/ Client area Booking
Opening hours
Open office
Monday Tuesday Thursday Friday
from 9 a.m. to 12 p.m. and from 2 p.m. to 4 p.m.


How far is the town of Annecy?
Camping Europa is located 10 km from the centre of Annecy.
Is the campsite situated by the lake?
Camping Europa is located 400 metres from the edge of Lake Annecy
How far is camping Europa from the beach?
Lake Annecy offers many possibilities for swimming.

The beach at Duingt is the closest to camping Europa (900m). Discover this beach with its beautiful panorama. Ideal for a quiet afternoon of reading with swimming breaks at will. Free and unsupervised access

The beach at Saint-Jorioz is 2km from Camping Europa. This large sandy and grassy beach is popular with holidaymakers. The beach is not free and is supervised in July and August. Ideal for families and children.
How do I get to the cycle path from the campsite?
The Europa campsite has direct and safe access to the cycle path (voie verte) which links Annecy to Albertville.

Arrival / Departure

What are the arrival and departure days?
For the camping pitches, we offer you the possibility to arrive and leave any day of the week.

For the chalets and cottages ? the arrival and departure days are Saturdays and Sundays in the high season (July/August). In the low and middle season, arrival and departure days are free.
What are the arrival and departure times?
Campsite pitches: arrivals are from 13.30 to 18.30 max. On the day of departure, the pitch must be vacated by 11am. Rental: arrival is possible from 3 pm. On the day of departure, the pitch must be vacated by 9.30 am. If you plan to arrive outside the opening hours of the reception, we invite you to contact the reception by e-mail or telephone.

My rental

Are sheets and towels provided in the rentals?
Sheets are provided. If you do not wish to bring your own sheets, please note that Camping Europa offers cotton sheets at an additional cost.
Are the rentals equipped with TV?
Some of the accommodation is equipped with a television. You will find this information in the description of the accommodation.
Is there heating in the accommodation?
All our rentals are equipped with electric convectors.
Are your rentals equipped with air conditioning?
Some of our properties are equipped with air conditioning. You will find this information in the description of the accommodation.
Are babies counted in the capacity of the accommodation?
Yes, babies are people in their own right. They are included in the accommodation's capacity. The maximum number of people indicated for each accommodation must not be exceeded.
Do you have baby facilities?
Yes, if you wish you can hire a baby kit for your stay. It includes a high chair, a bathtub and a cot with mattress.
Are the terraces of the rentals covered?
Is there a barbecue in the rentals?
We offer the rental of a gas-powered plancha barbecue. The price is €35 - per stay.
Can I choose the number of my accommodation?
You can indicate your preferences. Depending on availability and as far as possible, we will try to accommodate your request. However, we cannot guarantee a rental number.
How many cars can be parked next to the accommodation?
Only one car can enter the campsite per rental, which must be parked on the designated parking space. If you come with a second vehicle, you will have to pay an extra charge (daily rate) and you will be allocated a car space.
Do I have to clean up at the end of my stay?
Do you accept pets in the accommodation?
Is it possible to pitch a tent next to the accommodation?
No, it is not possible to pitch a tent next to your accommodation. If you wish to pitch a tent in addition to your accommodation, you will need to take an additional camping pitch.

My pitch

How big is a camping pitch?
The size of a camping pitch is approximately 90m².
What is the maximum number of people on a pitch?
6 people (including babies).
Is it possible to put several tents on the same campsite?
Yes, as long as the capacity of 6 persons per pitch is not exceeded.
How many cars can be parked on a pitch?
Only one car can be parked. If you come with a second vehicle, you will have to pay an extra fee (daily rate) and you will be allocated a vehicle space.
What type of ground do you have?
Grassy, but stony underneath... Provide nail stakes or angle stakes for hard ground.
What is the electrical power available on the pitches?
6 Amps = 1320 Watts for Tent/Van pitches
10 Amps = 2200 Watts for standard and comfort pitches
How do I connect to the electricity?
It is compulsory to have your own European plug to connect to the electricity terminal.
What is the recommended length of the electric cable?
We recommend between 20 and 25 metres. It is a good idea to bring a cable reel with you so that you can easily roll up the cable when it is not in use. When you connect your cable, always make sure that your extension cable is completely unwound to avoid a coil effect that can have serious consequences for the quality of the current.
Is there a water connection on the pitches?
Only the "comfort" pitches have a connection to drinking water and sewage.
Can I rent a fridge?
The campsite offers top fridges for hire (limited stock)
Are barbecues allowed?
Only gas barbecues are allowed. Charcoal or electric barbecues are not allowed.
Does the campsite have a communal barbecue area?
Can I leave you ice-cream bars to freeze?
No, for reasons of hygiene we cannot freeze your ice cream or sell it to you.
Do you accept motorhomes?
Yes, we have a few pitches that are flat enough to accommodate motorhomes (max 7.5 m and single axle).
What is the maximum size for motorhomes and caravans?
Caravans can be up to 7.50 metres long.
Motorhomes are accepted up to 7.5 metres in length (single axle).
Does the campsite have a special motorhome drainage point for waste water and water filling?
No. There is a "flots bleus" dumping point 300 metres from the campsite (fee payable).
How many cars can I park on the pitch?
You can only bring one car onto the campsite, and it must be parked on your pitch. If you bring a second car, you will have to pay an extra fee (daily rate) for parking.
Can I choose the number of my pitch?
You can tell us your preference. We cannot guarantee a pitch number. Depending on availability and where possible, we will try to accommodate your request.
Is it necessary to reserve a camping pitch?
It is advisable to make a reservation to be sure of having a pitch.
Do you accept animals on the pitches?
Yes, we accept one dog per pitch (except category 1 and 2 dogs). They must be kept on a lead within the campsite and not left alone on the pitch or in the camper van or caravan. Finally, the dog must be tattooed and vaccinated.

My reservation

How do I make a reservation?
On our website
Are minors allowed?
We do not accept minors alone. At Camping Europa, minors must be accompanied by their parents or legal guardians.
Acceptez-vous les chèques vacances ?
Nous acceptons le chèque-vacances connect ou les chèques vacances (chèque nominatif au nom de la personne qui réserve ou des accompagnants). Pour l’envoi de ces chèques, nous vous recommandons de nous faire parvenir en courrier recommandé avec accusé de réception.
Acceptez-vous les bons VACAF ?
Puis-je payer en plusieurs fois ?
L’acompte de 30% doit être réglé entièrement lors de la réservation. Il est possible d’échelonner le paiement du solde, dans la mesure où votre solde est réglé au plus tard 30 jours avant le début de votre séjour.
What if we choose to leave earlier than planned?
If you have a reservation, we will not issue a refund.
Do we have to pay a tourist tax?
How much is the booking fee?
For all reservations, the booking fee is 30€.
Are children free of charge for a stay on the campsite?
Only children born in 2024 - 2023 benefit from a free stay.
Is it possible to take out cancellation insurance?
When is my reservation firm and definite?
Your reservation becomes effective and firm after you have received the campsite's approval.
When and how do I pay the balance of my stay?
Camping pitches and rentals: You must pay the balance 1 month before your arrival.

My boat

Is it possible to rent a boat at the port of Saint-Jorioz?
Yes, please contact the Saint-Jorioz town hall directly.

Swimming pools

Does the price include access to the aquatic area?
Are the pools heated?
Yes, the water temperature depends on the outside temperature and the weather conditions. We maintain 24C°.
Are the pools covered?
No, the pools are not covered.
Are swimming shorts allowed?
No, only briefs and boxer shorts are allowed according to the regulations in force.
Are picnics, glassware, balls, beach games, inflatables and water guns allowed in the pools?

Services and facilities

Is there a wifi connection?
Wifi covers 90% of the campsite. Wifi access is strictly reserved for other customers.
Is there a mini-market on the campsite?
No, the nearest food shops are 2 km from the campsite.
Is there a bread deposit service on the campsite?
Yes, during the high season (July and August) we offer bread and pastries in the morning.
Is it possible to hire bicycles on site?
Yes, we rent electric and mountain bikes for a day or half day. If you would like to rent a bike for a week, we can refer you to professional bike rental companies.
Does your campsite have a restaurant?
Yes, the restaurant "Le Moulin du Pépé" is open from May to September for lunch and dinner.
Does the campsite have a laundry?
Yes, three washing machines and a dryer are at your disposal (payment by credit card and cash).


Do you have a children's club?
Yes, in high season (July and August), only in the morning for children from 5 to 8 years old. French and English speaking.
Is there any evening entertainment?
We do not offer evening entertainment.
Are there any sports activities?
We do not offer sports activities.


Are visitors allowed on the campsite?
No. Visitors are not allowed to enter the campsite (private and secure area).
Is your campsite accessible to disabled people?
Yes. We have an accommodation for disabled customers and we have a private bathroom for campers.
Is it compulsory to wear a wristband?
Yes, all campers must wear a wristband around their wrist for the duration of their stay at our campsite.